Help with your account
Locked out, a payment question, or something simply not working. Tell us what happened and we will put it right.
Email usTalk to us
A real person reads every message. Write in Arabic or English - both are equally welcome.
Something in a story worried you
If a story or a picture was not right for your child, tell us. These come first, ahead of everything else in the inbox.
Report itHikaya for your school
Class accounts, pricing for a whole school, or a pilot term. Tell us roughly how many children and we will come back with a plan.
Talk to usYour data, or your child's
Ask what we hold, ask for a copy, or ask us to delete all of it. Every request is answered.
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